Revised and Updated Privacy Policy

This document reflects Version 1.2. See version history at the bottom for details.

Effective Date: June 23rd, 2025

CherryHill Records (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains what information we collect on our website, how we use it, and how we protect it. By using www.cherryhillrecords.com (the “Site”), you agree to this policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Contact Details: Full name, email address, phone number, and mailing address (for orders and communications). We collect your phone number when provided to facilitate direct communication regarding your requests and services. This information is used solely for contact purposes and is handled with the same confidentiality as other personal data.

• Account Credentials: Username and password (stored securely) if you create an account on our Site.

• Payment Information: Billing and payment details (processed securely through third-party services like Stripe or PayPal). We do not store your full credit card numbers on our servers.

• Professional Details: Company name or affiliation (for business licensing or professional inquiries).

• Purchase History: Music license choices, orders, and merchandise purchase history.

• Communication Content: Any details you provide in contact forms, demo/collaboration submissions, or newsletter sign-ups.

• Financial Information and Budget Details
  When you submit a service request or inquiry, we may collect information regarding your project budget, financial plans, or other monetary details relevant to providing an accurate assessment and tailored service offering. This data is used solely for evaluating your needs, preparing quotes, and communicating about services. We do not share this financial information with unauthorized third parties and keep it protected under the same security measures as other personal data.

• Service Inquiry Forms: Information you provide when submitting our service request form, including details about your project needs, creative goals, preferred services (e.g. mastering, sound design, custom beat production), and any additional technical specifications or creative direction.

• Marketing Sign-up: First name and last name if you subscribe to our newsletter or updates (e.g. through pop-up forms or embedded signup forms).

Non-Personal Information:

• Technical Data: IP address, browser type, device information, and operating system.

• Usage Data: Pages visited, time spent on pages, search terms, clicks, and downloads (such as streaming or downloading previews).

• Cookies and Tracking: Cookies, pixels (e.g. Google Analytics, Facebook Pixel), and similar tracking technologies to analyze website traffic and usage patterns.

2. How We Use Your Information

We use collected information to:

• Provide Services: Deliver digital music files, licensing rights, and other purchased products.

• Assess Service Requests: Review and evaluate your inquiry form submissions to determine how we can support your project using our professional services. These services include but are not limited to: mastering, sound design, custom beat production (original works created for commercial use), and audio engineering services tailored to anime production companies and independent creatives. Custom beats and related services are offered under terms governed by our Terms of Service.

• Process Orders: Fulfill merchandise orders by processing payments and shipping products.

• Customer Support: Respond to your inquiries, demo submissions, or collaboration requests.

• Customized Experience: Personalize recommendations (music, genres, artists) and offers based on your preferences and purchase history.

• Marketing Communications: Send you email updates about new music releases, merchandise drops, events, or company news if you opt in.

• Community Engagement: Manage community channels and invitations (e.g. Discord) related to our brand.

• Analytics and Improvement: Analyze site traffic and user behavior to improve site functionality, content layout, and user experience.

• Security: Maintain the security, integrity, and performance of our Site and services (for example, to detect and prevent fraud or unauthorized use).

We will not use your personal information for unrelated purposes without your consent.

3. Data from Music Licensing and Purchases

When you license music or purchase products from us:

• We record your purchase details (license type, date, terms) to honor your license and for legal records.

• Your personal data (e.g. name, email) is used to fulfill the license and for customer support.

• We do not share your licensing choices or purchase history with unrelated third parties.

• Aggregated or anonymous data (e.g. total number of licenses sold, genre popularity) may be used internally to improve our offerings.

4. Merchandising Orders and Shipping

If you buy merchandise:

• Your shipping address, name, and contact info are used to send the order to you and provide tracking.

• We share necessary order details with trusted fulfillment and shipping partners (e.g. Printful, USPS, other carriers) solely to fulfill your order.

• We do not retain your payment card details; these are handled by secure payment processors.

• Shipping and fulfillment partners may collect their own information (e.g. for customs or delivery), governed by their policies.

5. User Submissions and Collaborations

If you submit content (such as music demos or collaboration proposals):

• We use the material solely to evaluate your submission or to communicate with you.

• We will not publicly share your content or personal details from your submission without your explicit permission. (See Terms of Service for licensing of submitted content.)

• Submission does not imply any ownership or partnership unless agreed to in writing.

• Any personal information you include in your submission (like email) is used only to respond to you.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze how visitors use our Site (e.g. which pages or tracks are most popular).

• Improve user experience by remembering your preferences or profile.

• Target relevant ads or social media promotions.

You can manage cookies through your browser settings. Note that some features may not work properly if cookies are disabled.

7. Email Communications

When you sign up for our mailing list or newsletter (e.g. via signup forms or pop-ups):

• We collect your name and email to send you updates on new music, events, or promotions.

• We use email marketing services (e.g. Mailchimp or ConvertKit) that comply with data protection laws.

• Every email includes an unsubscribe link. You can opt out at any time or by contacting us directly.

8. Third-Party Services and Plugins

Our Site may integrate with third-party services for functionality:

• Payment Processing: Stripe, Apple Pay, PayPal, or similar for secure checkout.

• Email Marketing: Services like Mailchimp or ConvertKit for newsletters.

• Analytics: Google Analytics, Facebook Pixel, or similar tools to track site usage.

• Social and Media: We may include social media features (like YouTube embeds or sharing widgets) and analytics for social platforms.

• Merch Fulfillment: Partners like Printful for merchandise printing and shipping.

Each third-party service has its own privacy practices. We encourage you to review their policies to understand how they handle your data.

9. Data Security and Retention

We implement reasonable security measures (encryption, secure protocols) to protect your information. However, no system is completely secure. We retain personal data only for as long as necessary to provide our services or comply with legal obligations. For example, we may keep your order history for record-keeping and tax purposes. When data is no longer needed, we delete it or anonymize it.

10. Your Rights and Choices

You have certain rights regarding your data, depending on your jurisdiction:

• Access & Correction: You can request access to or correction of your personal information.

• Deletion: You may request deletion of your personal data (subject to legal obligations to retain some information).

• Object to Processing: You can object to certain types of processing, like direct marketing.

• Consent Withdrawal: If processing is based on consent, you can withdraw consent anytime.

• Opt-Out of Sales: As noted below, we do not sell your personal information.

To exercise any rights, please contact us (see Section 12).

11. Community and Third-Party Platforms

We engage with our audience through third-party community platforms, such as our Discord server and social media channels. These platforms are operated by third parties, and any data collected there (like user names, messages, or activity) is subject to the respective platform’s policies. We do not control or have access to data collected by Discord, Facebook, Twitter, or other community sites.

12. Children’s Privacy

Our Site is not directed to children under 13 (or the age set by local law). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us to have it removed.

13. No Sale of Personal Data

We do not sell or rent your personal information to any third parties. We only share data as described above (for example, with service providers who help us run the business), or when required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in practices or laws). The “Effective Date” at the top will show the last revision. Continued use of our Site after an update constitutes your acceptance of the revised policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy, or how your data is handled, please contact us at:
Email: Cherryhillrecordsmgm@gmail.com
Website: www.cherryhillrecords.com